Christian Bartels Optometry
Warranty and quality service
Your satisfaction with your new glasses is very important to us. Therefore, our services do not only include new glasses, but an extensive service package, which guarantees satisfaction that your glasses are customized to your requirements.
Highest quality is the main concern to our team. Consequently, you receive a three-year guarantee on exceptional quality and processing of your frame and lenses.
We guarantee highest satisfaction and compatibility of your new glasses. If any intolerances arise within six months, you receive a free replacement.
If requested, Christian Bartels Optics insures your new glasses against breakage and theft.
Upon request, we produce your near-distance glasses and distance glasses within one hour. This service includes super anti-reflective and hard-coated brand glasses by Rodenstock. (Sphere from +3 to -6 dpt and Cylinder up to 1,50 dpt).
Checking your eyes regularly serves your safety, well-being and is therefore essential. For this purpose, we would like to welcome you to our Optometry Center. For your eye health, we perform an extensive screening, which includes measuring the intraocular pressure and the field of vision.
Replacement of glasses
In case of a breakage or loss of lenses, you receive a 50 percent discount for one year after your purchase.
Your chosen glasses are not what you wanted? We are happy to exchange the glasses for other models within 14 days.
You cannot come to our shop? We are happy to visit you at home upon request. Just arrange an appointment with one of our friendly team members.
With this offer, you have the opportunity to purchase your glasses with monthly payments. We offer an installment of 0.0 percent interests.
Checking the perfect fit of your glasses and its alignment, cleaning them in our professional ultrasonic bath, replacing parts of your frame , retighten and securing the screws – all of these propositions are part of our extensive quality service.